After your booking is accepted, you have exactly 24 hours to pay your deposit which is 30% of your booking total. If the deposit is not made within 24 hours after the booking is accepted, the booking will automatically be cancelled by the software system, and the renter must re-book if the required booking day/time is still available. The remaining balance is due exactly 3 days prior to the event. The event is subjected to be cancelled with no refund of the deposit if the remaining balance is not made 3 days prior to the event.

If an event is booked 7 days or less of the event date, no deposit is needed, and the balance must be paid in full within 24 hours of the booking being accepted. A team member of Arkansas Exquisite Entertainment will reach out to assist with this.

Up to 14 participants can play at the same time in the gaming trailer. Guests will rotate in and out between game stations to ensure everyone has a chance to play throughout the event.

✅ Birthday Events: The birthday honoree gets priority and stays in the gaming trailer for the entire event, while other guests rotate.

One of the benefits of booking a mobile entertainment experience is that we can travel to you—anywhere in Arkansas!

A travel surcharge may apply depending on how far your event location is from Benton (ZIP 72019). Travel surcharges are automatically shown during the booking process.

Our gaming trailer includes 4 Xbox consoles, 2 PlayStation 5s, a Nintendo Switch, and a PlayStation 4, giving guests a variety of systems and games to choose from during the event.

Arkansas Exquisite Entertainment reserves the right to reschedule any event in the event of inclement weather or unsuitable surface conditions caused by excessive water/mud. The renter has the option to reschedule their event to a mutually agreed upon date and time with Arkansas Exquisite Entertainment. If inclement weather interrupts the event and less than half of the scheduled time has elapsed, the renter may reschedule their event at no additional charge. However, if more than half of the event duration has transpired before being halted due to inclement weather, the event will be deemed fulfilled as per the original agreement.

Our team typically arrived 15-30 minutes prior to the start of your event? If the event consist of more than one package type, our team may arrive sooner to ensure that your event begins on time!

• 100% refund will be issued if cancelled two weeks or more before the event.

• 50% refund will be issued if cancelled 8-13 days before the event.

• No refund will be issued if event is cancelled 7 days or less before the event.

Yes! You can reschedule your event 30 days or more from the original event date with no fee! Simply email our team at arkansasexen@gmail.com for us to arrange a new event date.

If you need to reschedule your event but it is 15-29 days from your original event date, you can still reschedule your event for a $75 reschedule fee. Rescheduling an event 14 days or less from the original event date is not allowed, and the customer will have to re-book a new event at full price.

Our Event Coordinators are present for the mobile gaming trailer.

Having an Event Coordinator on-site makes your job easy! They handle setup support, guide the flow of activities, and take the lead in facilitating games and keeping guests engaged—so you can focus on enjoying the event!

Yes! You can create a Spotify or Apple Music playlist and share a link to your playlist to arkansasexen@gmail.com for our Event Coordinator(s) to play at your event! Even if you do not create a playlist, all music is age-appropriate!

Yes! Simply get in contact with us for us to create a package that is perfect for your event!

For everyone’s safety, inflatables must not be used if winds exceed 15–20 mph. If wind speeds reach unsafe levels during your rental, we require that all participants exit the inflatable immediately, and the unit should be deflated until conditions improve. The renter is responsible for monitoring the wind speed when the inflatable is in use.